DocuCopy FAQs

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For questions related to a specific product, please visit the following:

Reinforced Business Paper FAQs

Copier Tab FAQs

Integrated ID Card FAQs

+How can I buy DocuCopy products?

DocuCopy products are available nationally through distribution partners.

Please contact us for information about distributors in your area.

+I need help formatting my documents to run on DocuCopy products.

Visit our tool menus for templates and test sheets of our most popular products.

Contact your DocuCopy distributor if you are having difficulty with the tools provided or need assistance with formatting.

+I am having difficulties setting up and running my DocuCopy product.

Most print run troubles are related to equipment settings.  If you are having difficulties setting up your equipment, the product instruction sheet in the carton provides some general tips.

For further issues, speak with your equipment service tech or contact your distributor with questions.

+What environmental certifications do DocuCopy products have?

Many DocuCopy products are available as FSC, SFI or PEFC certified.  For more information on certifications of specific products, consult your DocuCopy distributor.

For more information on the environmental certification organizations, visit their websites at:

www.fsc.org

www.sfiprogram.org

www.pefc.org

+What is the difference between recycled products and recycled products with post-consumer waste?

Recycled paper products are made with scrap produced through paper manufacturing processes that is recycled and reused.

Post-consumer waste (PCW) indicates content is made from paper used by a consumer, recycled, and converted into a new recycled product.  Paper recycled at your home, office, or school is considered PCW.

DocuCopy RC30 paper copier tabs are made with paper that contains 30% PCW.

+How do I become a DocuCopy distributor?

Please contact us for distribution opportunities.